10 February 2012

How to select a repair shop and maintain your vehicle

Posted in News

Allstate’s tips for preventative service / finding and working with a repair shop

How to select a repair shop and maintain your vehicle

Finding a good and trustworthy repair shop can be difficult, especially when you don't know what to look for. Fortunately, there are a few simple guidelines you can follow that make selecting a repair shop less of a headache.

Here are a few tips from Allstate that could prove helpful for drivers in need of advice:

02/09/2012 When it comes to car care, the two challenges most people face are where to go and what to do. Many consumers are not familiar with the preventive checks and are also unsure of how to select a repair shop.

"I work with my customers to help them understand the importance of automobile maintenance," said Allstate spokesman John Heid. "Preventive service will extend the life of the vehicle and, more importantly, ensure proper and reliable operation, which may mean increased safety for drivers and passengers."

Allstate provides its customers with the following tips for finding and working with a repair shop:

Recommendations are typically reliable. Friends, family members, colleagues, and others whom you trust can sometimes be the best resources for selecting a repair shop.

Find a repair shop before you need a repair shop. Decisions made at the last minute or under duress may not have the best results. Research and select your repair shop before you are pressured to do so.

Seek a seal. When visiting a repair shop, look for appropriate licenses and certifications. Typically, those certifications indicate that some or all of the technicians on staff have met basic standards of knowledge. Also, check to be sure the certifications are recent.

Shop around. Research capabilities, prices, and technicians for the best deal and most efficient service. Also, try to find a shop that honors your vehicle's warranty, if applicable.

Get Estimates and Keep Receipts. Always get and keep a signed written cost estimate for the work to be performed. Make sure the estimate is detailed and states that the shop will contact you for approval before going forward with work. When completed, get a repair order that offers a detailed description of the work that has been done.

In addition, Allstate is offering the below preventive maintenance checklist so that all drivers who mark their calendar for "car care" in April have an itemized list of preventive service checks to be done.

  • Change oil filter every 3,000-4,000 miles
  • Check brake fluid
  • Check power steering fluid
  • Check transmission/transaxle fluid
  • Check windshield Washer solvent
  • Check anti-freeze
  • Check tire inflation
  • Keep engine tuned
  • Lubricate chassis
  • Check battery cables and posts for corrosion
  • Check battery fluid
  • Check lighting system, i.e. headlights, signals, brake, and tail lights
  • Inspect engine belts
  • Check washer blades and replace at least annually
  • Checked air filtration system
  • Review vehicle owner's manual

Please contact your local Allstate agent for more information on choosing the right auto repair shop.

Photo credit: http://www.flickr.com/photos/clintjcl/3235207400/

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